Kuurnia Oy is committed to protecting the privacy of its customers. This policy explains what information we collect about you, how we use it, and what rights you have.

What information may be collected about you:

We collect personal data from you when you provide it to us directly or by using the Site. This information may include:

• Information you provide to us when using our website (e.g., your name, contact information, product reviews, and any information you add to your account profile);
• Transaction and billing information if you purchase from us or use our website (e.g. credit/debit card information and shipping information);
• Interaction with us (e.g. if you contact our customer service or chat with us on social media);
• Information you provide to us when you enter a competition or participate in a survey;
• The information is collected automatically using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link somewhere).
• in our email update). We may also collect information about the device you use to access our site; and
• Other information necessary to provide the Site, for example, we may use your location if you give us your consent.
• When you purchase from our store, we may combine the information (e.g., if you purchase or subscribe to our mailing list in the store) with the information above.

What is personal data used for?

Depending on how you use our site, interact with us, or the rights you give us, the purposes for which we use your information are:

• To complete your order and maintain your account.
• To manage and respond to all queries and any feedback to our customer service.
• To improve, maintain and monitor the use of the Site.
• For marketing research e.g. we can contact you to provide feedback on our products.
• To send you marketing messages and show you targeted advertising if we have your consent or otherwise permission to do so.
• For security reasons, to investigate fraud and, if necessary, to protect ourselves and third parties.
• To comply with our legal and regulatory obligations.

We comply with the legal basis for processing your personal data in accordance with the Data Protection Act:

• Because the processing of data is necessary for entering into a contract with you or it must be collected before entering into a contract. e.g.. if you have made a purchase with us, we will use your personal data to process the payment; and
• to complete the order).
  Because we have obtained your consent (e.g. if you contact us with a query to which you add optional information to your account profile or if you consent to receive marketing from us).
• Because as an e-commerce provider, we are entitled to maintain and promote our services. We always strive to understand more about our customers by providing the best products and customer experience. We use information about you to tailor your view of the site to make it more interesting and relevant to the products and offers under consideration.

Our website may allow you to add more detailed information about yourself to your account profile. We treat this information very carefully and confidentially. You do not need to provide this information to us and can delete or update it at any time.

Marketing

We are happy to communicate with our customers, so depending on your marketing preferences, we may use your personal information to send you marketing messages by email, phone or mail. Some of these messages may be tailored to you based on your previous browsing or purchasing activity and other information we hold about you.

If you no longer wish to receive marketing communications from us, you can change your settings at any time by contacting us, clicking the unsubscribe link in the email, or updating your account settings. If you unsubscribe from marketing, please note that we may still contact you from time to time with service messages (e.g. order and delivery confirmations, and information about your legal rights).

You may also see advertisements on our website on third-party websites, including on social media. These advertisements can be tailored to you using cookies. If you see an ad on social media, this may be because we are committed to the social network to show ads to our customers or customers who match their demographic profile. If you no longer wish to see tailored ads, you can change your cookie and privacy settings in your browser and on these third-party websites.

To whom do we share personal data?

We share customers’ personal information with third parties in the following circumstances: To operate the Site, our suppliers and service providers, e.g. payment processes and transport companies, with professionals and legal advisors, with third parties engaged in fraud prevention and detection, with law enforcement or other government authorities, e.g. to report fraud or in response to a legal request.

Preservation

We use service providers all over the world. Consequently, your personal data may be processed outside of Europe, including in countries where you have fewer legal rights with respect to your data than under local law. If we transfer personal data outside the European Economic Area, we will ensure, in accordance with the requirements of applicable law, that your privacy is adequately protected by appropriate safeguards, in particular the EU Standard Contractual Clauses. Please contact us for more information on these safeguards.

We will retain your personal data for as long as we need it for the above purposes, so this period will vary depending on your interactions with us. For example, if you have made a purchase with us, we will keep a record of your purchase for the time required for billing, tax and warranty purposes. We may also keep a record of correspondence with you. e.g. if you have made a complaint about a product) for as long as necessary to protect us from legal claims.. If we no longer need to retain your data, we will delete it. Please note that when you unsubscribe from our marketing communications, we will keep track of your email address to ensure that we do not send you marketing messages in the future.

Security

This site ensures that information is encrypted when you leave the site. This process involves converting data into code to prevent unauthorized access. This site follows this process and uses secure methods to protect all credit and debit card transactions. Encryption methods, such as SSL, are used to protect customer data when entering and from this site through a secure communication channel.

Although we make every effort to ensure that personal information is always protected on our site, we cannot guarantee the security and integrity of the information sent to our site.

Cookies

Our sites use cookies and similar technologies to provide certain functions to the site, to understand and measure its performance, and to provide targeted advertising.

Your rights as a customer

You have certain rights in relation to your personal data, including the right to access, portability, rectification and request the deletion of your personal data.

You also have the right to object to the use of your personal data for certain purposes, including sending you marketing. See “Marketing” for more information on opting out.

We will complete all of your requests to exercise your rights in accordance with applicable law. However, please note that these rights have limitations and there may be situations where we are unable to fulfill your request. If you wish to make requests for your personal information, or if you have any questions or concerns about your personal information, please contact us using the information below. You also have the right to contact your local supervisory authority for data protection.

Payment service providers

Paytrail

In order to provide you with Paytrail’s payment methods, we may transfer your personal data in the form of contact information and order information to Paytrail when placing an order. Your personal data transferred will be processed in accordance with Paytrail’s own privacy notice.

Klarna bill

We use Klarna as an invoice provider. This means that we may transfer your personal data in the form of contact and order information to Klarna when an invoice is created so that Klarna can manage your purchase. Your personal data transferred will be processed in accordance with Klarna’s own privacy notice.

Klarna-payments

In order to provide you with Klarna’s payment methods, we may transfer your personal data in the form of contact information and order information to Klarna when placing an order. Your personal data transferred will be processed in accordance with Klarna’s own privacy notice.

Paypal

In order to provide you with PayPal’s payment methods, we may transfer your personal data in the form of contact information and order information to PayPal when placing an order. Your personal data transferred will be processed in accordance with PayPal’s own privacy notice.

Contact us

If you have any questions about our privacy policy, please contact us using the information below:

Company: Kuurnia Oy (3231319-1)
Email: info@visitsahti.fi
Address: Kaskitie 15 V 14, 33540 Tampere

Last updated 5/3/2024